Mandate

To represent, to bring awareness, to defend and Socialize.
To accomplish any function necessary to preserve the benefit of members with the view to alleviate their problems & help each other in common. To encourage and induce the growth of the industry.
To develop cooperation between members, to lead and help the Travel Industry through good ethic standards.
To be engaged on important legislative & regulatory issues that affect Travel Agencies.
To encourage members to abide by the Code of Ethics (Conduct) established by the Association to offer efficient & reliable fare quotation & travel information to the public.
To provide counseling and business information to members.
To elect delegates to participate in APJC Ethiopia meetings (Agency Program Joint Council) to propose to IATA regulation that govern Travel Agents in Ethiopia.
To mediate & resolve misunderstandings that may arise between IATA & members.
To create close relationship with Ministry of Culture & Tourism.
To create close working relationship with Airlines.
To provide relevant information on Tax matters.
To arrange awareness training on new IATA & other relevant regulations & assist in required compliance process.
To assist new Travel Agents on advisory level in processing IATA Accreditation.